Frequently Asked Questions

A cosmetic body gel for a cool-to-warm daily massage. It is designed to help skin look smoother and firmer. Each jar contains 200g / 7.05 oz.

Apply a small amount to clean, dry skin and massage in circles for two minutes. Let it absorb before dressing. Follow the directions on your jar and patch test before first use.

Use on your stomach, thighs or upper arms, following the label. Avoid your face, eyes, mucous membranes, and broken or irritated skin.

The cooling and warming feel is part of the application experience. It is not proof of a change in skin appearance. Stop use if the sensation is uncomfortable or your skin becomes irritated.

Changes in skin appearance take consistent use and vary from person to person. There is no guaranteed results timeline. Compare your skin in the same lighting over time.

It depends on how much you apply and the size of the area you use it on. Each jar contains 200g; follow the amount and directions on the packaging.

The gel is designed for the look and feel of skin. It does not promise to remove stretch marks. Individual results vary.

Check the full ingredient list on your packaging. If you would like ingredient information before ordering, contact us.

Ask your doctor before use and show them the full ingredient list on your packaging.

No. Gold Gel jar packs are one-time purchases. There are no automatic refills.

Our current shipping policy covers addresses in the United States. Available options and costs are shown at checkout. Read the shipping policy.

We email a tracking link when your order ships. If you need help, reply to your order confirmation email or contact us with your order number.

Every silkie order has a 60-day money-back guarantee from delivery, including opened or used products. Read the full refund policy.

Email support@trysilkie.com, reply to your order confirmation email, or use our contact form. We aim to reply within 2 business days.