Contact information

Contact us

Questions about an order, delivery or our 60-day money-back guarantee? We're happy to help. A real person replies within 2 business days, usually sooner.

How to reach us

• Email support@trysilkie.com, or
• Reply to your order confirmation email.

Please include your order number in any message about an order.

Refunds

To claim under our 60-day money-back guarantee, just email us with your order number. No need to send the jar back, even if it's empty. See our refund policy.

Business details

silkie is a trading name of Tracksonhire Ltd
Causeway Farm
Longsight Road, Balderstone
Blackburn
BB2 7HZ
United Kingdom

This is our business address, not a returns address.